Watch how a 4-hour manual feedback processing task was automated in just 20 minutes with the right AI implementation—the difference between struggling with technology and having it truly work for your business.
The story
Yesterday I watched a team spend 4 hours manually processing customer feedback forms. This morning, Scott automated it in 20 minutes.
That’s the real difference between struggling with AI and having someone integrate it properly.
Most businesses know they need AI but get stuck in the “how” – either overwhelmed by options or using generic solutions that don’t actually solve their specific problems.
Scott Howard Swain bridges that gap. With over 20 years in tech, he creates practical AI solutions tailored to your unique challenges. No hype, just results.
For example, when a client struggled with difficult customer conversations, Scott built EmpathyBot.net to manage those interactions while maintaining their brand voice. Another client was drowning in repetitive tasks until Scott’s custom automation freed their team for work that actually grows the business.
The best part? His implementations connect with your existing systems without disruptive transitions.
If you’re still handling manually what AI could do, or using one-size-fits-all AI tools that don’t quite fit, you’re leaving efficiency on the table.
