Transform your summary: Small business owner shares how AI transformed their workflow – from drowning in emails and spreadsheets to focusing on growth, while improving customer satisfaction.
The story
Before I wasted half my day answering basic customer questions and updating spreadsheets. My team was busy with repetitive tasks instead of focusing on growth. Sound familiar?
After discovering how to properly integrate AI, everything changed. Now AI handles those routine emails and repetitive data entry while we focus on strategy. And the best part? Our customer satisfaction actually went up.
Here’s what worked for me: Start small. Pick one repetitive task that’s eating up your time. For me, it was customer service emails. We integrated an AI assistant that handles common questions, leaving only complex issues for the team. The AI learns from each interaction, getting smarter over time.
Next, we automated data entry. No more manual updates to spreadsheets or copying information between systems. AI does it accurately in seconds.
The real magic? These aren’t isolated tools. When properly integrated, they work together seamlessly. Customer interactions automatically update our database, trigger necessary actions, and keep everything in sync.
Want to stop wasting time on tasks a machine could handle? I help businesses integrate AI solutions that actually work. Let’s talk about how AI can give you and your team more time to focus on what matters.
– Scott Howard Swain
AI Integration Specialist at Creative Robot
