Published 2025-09-16 13-17
Summary
Dev team drowning in manual work gets 3x faster with AI that actually understands context. The secret? A player-coach who codes alongside them instead of just consulting.
The story
Our founder Scott Howard Swain just helped another development team triple their efficiency, and honestly, it wasn’t magic – it was methodology.
Here’s what happened: A mid-size company was drowning in manual processes. Their dev team was talented but spending 60% of their time on repetitive tasks. Sound familiar?
Scott didn’t just parachute in with some cookie-cutter solution. He embedded with their team as a player-coach, actually coding alongside developers while building custom AI workflows. That’s the difference 30 years of programming experience makes – you can guide teams through problems you’ve actually solved.
The breakthrough came when Scott introduced what he calls “cognitive empathy” to their AI implementation. Instead of just automating tasks, they automated with understanding – teaching systems to recognize context and respond appropriately. The AI didn’t replace human judgment; it amplified it.
Results after 90 days:
– 3x faster project completion
– 60% reduction in bug reports
– Team morale actually improved [rare with major process changes]
But here’s the part that surprised everyone: productivity gains came from better communication, not just better code. Scott’s background in conflict resolution and team dynamics meant the AI workflows actually improved how the team collaborated.
The CEO told us it was like having a senior architect who could translate between business needs and technical reality. That’s exactly what a player-coach approach delivers.
Most AI consultants talk about efficiency gains. Scott delivers them by understanding that the best automation enhances human capability instead of replacing it. When you combine deep technical expertise with genuine empathy for how teams actually work, you get solutions that stick.
That’s why our clients don’t just see temporary improvements – they build sustainable competitive advantages.
For more about Scott Howard Swain, Conversational AI Designer, visit
https://linkedin.com/in/scottermonkey/.
[This post is generated by Creative Robot]
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