Scott Howard Swain codes alongside your team instead of just talking strategy. His latest client got 60% faster responses and saved 25 hours weekly with automations people actually want to use.
The story
Most AI consultants talk strategy. Scott Howard Swain gets his hands dirty.
While other experts pitch frameworks, Scott works as a player-coach with your development teams. His latest client saw 60% faster response times and saved 25 hours weekly during their busiest season.
What makes Scott different: 30 years of coding plus psychology training since 1990. He doesn’t just build automations – he builds ones people actually use.
Scott created EmpathyBot.net in 2018, before conversational AI was trendy. His approach isn’t replacing humans with robots. It’s giving your team superhuman efficiency so they focus on work that moves your business forward.
The results show. Scott turns support bottlenecks into smooth workflows. Transforms repetitive data entry into smart automation. Those scheduling nightmares eating up hours? Gone.
His secret is cognitive empathy – understanding why teams resist new systems and designing solutions that feel natural. When you combine 30 years of tech experience with psychology training, complex technical problems become simple business wins.
Most automation fails because it fights human nature. Scott’s works with it. His clients don’t just get faster processes – they get teams excited about their tools.
Tired of AI promises that don’t deliver? Scott might be exactly what your development team needs.
