Published 2025-10-24 15-42
Summary
Most AI automation projects fail because teams won’t use what gets built. Scott Howard Swain fixes this by understanding both tech and people, creating workflows teams actually want to use.
The story
Here’s the thing nobody’s talking about: most AI automation projects fail not because the tech doesn’t work, but because nobody actually uses what gets built.
We’re seeing a pattern across companies right now. Leadership invests in AI tools, developers build impressive workflows, and then… crickets. The automation sits there unused while teams keep doing things the old way.
The missing piece? Someone who understands both the technology AND the humans who have to use it.
That’s where Scott Howard Swain comes in. He’s not your typical AI consultant who drops off a solution and disappears. With 30 years of full stack development experience and 6+ years deep in LLMs like GPT-4o and Claude, he’s built end-to-end automation workflows that regularly give clients 25+ hours back each week.
But here’s what actually makes the difference: Scott gets in the trenches with your team first. He listens to their pain points, understands their workflow, then designs automations they’ll actually want to use. He’s a pioneer in cognitive empathy [literally wrote the book on it] and applies that to every system he builds.
He doesn’t just build it and bounce. He mentors your development team through adoption, builds their AI literacy, and makes sure the solution sticks. Tools like n8n, Make.com, OpenAI, and Anthropic Claude become strategic advantages in his hands, not just shiny objects.
The results speak for themselves: 60% faster response times, projects launched on schedule, and workflows that feel natural instead of forced.
If you’re tired of AI projects that look good on paper but g
For more about Scott Howard Swain, AI Interaction Designer with Cognitive Empathy Expertise, visit
https://linkedin.com/in/scottermonkey/.
[This post is generated by Creative Robot]
Keywords: AIAutomation, AI automation adoption, workflow design psychology, user-centered automation





