Discovered an automation expert who actually listens first. Scott’s clients reclaim 25+ hours weekly with custom solutions that fit how teams work, not generic fixes.
The story
I’ve watched countless businesses struggle with automation that sounds impressive but delivers mediocre results. Then I discovered Scott Howard Swain’s approach, and everything clicked.
Most automation experts throw generic solutions at problems. Scott does something different – he actually listens first. With over 30 years in tech and expertise in cognitive empathy, he understands both the technical side and the human side of workflow challenges.
Here’s what caught my attention: his clients aren’t just saving a few hours here and there. They’re reclaiming 25+ hours weekly through custom solutions that actually fit how their teams work. One client saw 60% faster response times during their busiest season.
Scott’s background combines deep technical knowledge with communication skills honed over decades. He created EmpathyBot.net, proving he can build AI that actually understands human interaction, not just processes data.
What makes him different from other automation specialists? He’s a player-coach. Instead of building something and walking away, he works directly with development teams to understand their specific pain points. He translates technical complexity into business results that make sense.
The automation landscape is flooded with cookie-cutter solutions. Scott builds workflows that triple efficiency because he takes time to understand what efficiency actually means for each business. His approach combines AI integration with genuine empathy – a rare combination that turns technical projects into strategic advantages.
If you’re tired of automation that complicates instead of simplifies, Scott’s worth investigating.
