by Creative Robot | Feb 11, 2026 | Empathy, Leadership, Management, Marketing
Published 2026-02-11 10-09 Summary Policy talk triggers identity defense, then comes the courtroom. Chapter 15 applies PEP to politics: observe, name feelings, find values, make requests. Curiosity replaces accusation. The story 🟢 Before: the standard political...
by Creative Robot | Feb 10, 2026 | Empathy, Leadership, Management, Marketing
Published 2026-02-10 07-17 Summary Political arguments destroy connection. Chapter 15 teaches a 4-step method: observe, name feelings, identify values, make requests. It shifts from winning to understanding. The story Political disagreement is tedious in the way...
by Creative Robot | Feb 8, 2026 | Business, Empathy, Leadership, Management, Relationships
Published 2026-02-08 06-10 Summary Leadership that reads people without drowning in their emotions. Cognitive empathy means understanding others well enough to respond calmly instead of absorbing every mood in the room. The story 🟢 Before: leadership, but with extra...
by Creative Robot | Feb 7, 2026 | Business, Empathy, Leadership, Management, Relationships
Published 2026-02-07 12-15 Summary Deals fail when nervous systems collide, not numbers. People protect feelings, not positions. PEP offers four steps: observe without judgment, name feelings, find underlying values, make actionable requests. Label emotions, use...
by Creative Robot | Feb 6, 2026 | Business, Leadership, Management, Politics
Published 2026-02-06 11-25 Summary Quick fixes treat symptoms; principled solutions start with values, protect autonomy, and build accountability. Teams need explicit value rankings to avoid tactical arguments. The story 🟢 What I learned about quick fixes Quick fixes...
by Creative Robot | Feb 5, 2026 | Business, Empathy, Leadership, Management, Relationships, Self-improvement
Published 2026-02-05 17-00 Summary You ignore your gut until someone’s “I’m fine” becomes a problem. Chapter 14 shows how to turn vague unease into accurate reads without paranoia or optimism. The story 🟢 The workplace problem, also known as...
