Scott builds AI that teams actually use by understanding how humans work, not just how technology works. 30 years of expertise plus real empathy research creates automations people want to use instead of avoid.
The story
Before Scott:
Your team is drowning in AI tools that nobody actually uses. You’ve invested in automation that sits idle because it’s too complex, too rigid, or just doesn’t fit how your people work. Development teams are frustrated. Efficiency gains? Nonexistent. You’re stuck with technology that promised transformation but delivered confusion.
After Scott:
Scott Howard Swain doesn’t just build AI workflows – he makes them work for real humans. As our player-coach at Creative Robot, he combines 30 years of technical expertise with deep cognitive empathy to create automations that teams actually want to use.
The difference? Scott understands that successful AI isn’t about the technology – it’s about the people using it.
He’s the founder of the Practical Empathy Practice Group [650+ meetings, 2,100+ members] and creator of EmpathyBot. That real-world research feeds directly into his designs, ensuring every workflow aligns with natural human thinking patterns, not just technical requirements.
His approach is hands-on: he architects AI solutions [agents, LLMs, NLP systems], then mentors your teams through adoption. No black boxes. No confusion. Just systems that accelerate business.
The results: teams tripling efficiency in weeks because the automation actually fits how they think and work.
Scott bridges the gap between cutting-edge AI and human needs. He trains teams in practical AI use, guides organizations through every integration stage, and ensures adoption isn’t just possible – it’s inevitable.
Need someone who can build, integrate, and mentor your team through A
