While most AI consultants just talk strategy, Scott Howard Swain builds systems that actually work. 30 years in tech, coaches teams through real implementation.
The story
Most AI consultants talk strategy. Scott Howard Swain builds systems that actually work.
We’ve watched him take teams drowning in manual processes and transform them into efficiency machines. His secret? He doesn’t just design AI workflows – he coaches teams through implementation like a player on the field.
Here’s what makes Scott different: He spent 30 years in tech before AI became trendy. When he walks into a room full of developers, they listen because he’s been where they are.
Take his recent client work. Their customer service team was buried in repetitive inquiries. Instead of another chatbot that frustrates users, Scott built a conversational AI system that actually understands context and maintains natural conversation flow. The result? Triple the response efficiency without losing the human touch.
But here’s the part most consultants miss – Scott doesn’t just deliver and disappear. He mentors teams through the transition. He shows them how to maintain and scale these systems themselves. No vendor lock-in, no mysterious black boxes.
His approach to natural language processing goes beyond basic keyword matching. He creates AI that gets subtext, handles edge cases, and improves over time. The kind of automation that makes teams wonder how they ever worked without it.
The business leaders we work with appreciate this: Scott translates technical complexity into clear business outcomes. No jargon, no inflated promises. Just systems that solve real problems and teams that know how to use them.
When you need AI that delivers results instead of demos, Scott’s your player-coach.
