Most AI projects crash because techies build systems but can’t sell the change to real people. Scott’s different – 30 years coding plus 650+ empathy training sessions.
The story
Most AI implementations fail because they’re built by people who’ve never had to sell the change to a skeptical team.
Scott Howard Swain has spent 30 years in tech, but what makes him different isn’t just the code he writes – it’s the 650+ meetings he’s led teaching cognitive empathy and communication. He knows that the hardest part of automation isn’t the technology. It’s getting people to trust it.
When Scott builds AI workflows, he’s not just handing over a solution and walking away. He’s a player-coach who mentors your team through implementation, so they don’t just use the system – they understand it, own it, and keep improving it after he’s gone.
Scott’s been developing cognitive empathy-based AI since 2018 with projects like EmpathyBot.net. He combines AI integration, agent design, and NLP with business mediation and conflict resolution – skills he’s been honing since 1995.
The result? AI that teams actually embrace. Automations that turn technical complexity into measurable business results. And a partner who understands that technology only works when people believe in it.
If you need someone who can triple your team’s efficiency while making work more human, Scott’s the AI integrator who delivers both the tech and the trust.
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